Program Supervisor – Assisted Living Program

Overview

Program Supervisor, Assisted Living Program

Temporary, Full Time (1-Year Term with Possibility of Extension)

McMan Youth, Family and Community Services Association

Edmonton, Alberta

 

We are hiring a Temporary Full-Time Program Supervisor for our Assisted Living Program in Edmonton. The position has a temporary end date of March 6, 2026, with the possibility of extension. This important role will support individuals, families, and their networks, making a meaningful and positive impact within the community.

Who we are:

McMan is a dynamic not-for-profit social service agency that provides a comprehensive range of programs and services in the Edmonton and North Region. Our talented and valued employees embody our organizational values of Commitment, Trust, Empathy, Respect and Genuineness in our daily practice. We’re proud of the work we do and the individuals we support.

What you’ll do:

Reporting to the Program Manager, you will oversee the operational and service delivery components as related to the individuals and staff within the Assisted Living Program. You will ensure the delivery of quality services and that the overall care, safety and needs of the individuals are being met. You will be responsible for a team of Assisted Living homes which support individuals with physical and developmental disabilities, mental health disorders and some complex behaviors. Note that there is a potential for pets to be in some of the homes.

This individual will ensure that the programs fully meet the needs of individuals, their support network and program funder, while maintaining McMan’s values, policies, accreditation standards and fiscal integrity.

Key areas of responsibility will include:

• Oversee the day-to-day activities of the program, monitor and evaluate program effectiveness, making adjustments in consultation with the Program Manager as needed.
• Participate in administrative operations as a part of the supervisory team
• Responsible for the overall case management including making regular home visits, providing supervision of Team Leaders and overseeing supervision of Front-Line staff.
• Ensure all case management practices comply with program requirements and standards.
• Conduct regular meetings with employees for supervision, case consultation, and support.
• Provide performance leadership, coaching, and mentoring to enhance employees’ skills and professional development.
• Attend and actively participate in all required meetings.
• Engage in regular supervision sessions with the Program Manager as per policy.
• Fulfill on-call and frontline responsibilities as required.
• Represent the program in community meetings and events.
• Manage records and information and prepare accurate and timely reports.

What you bring:

• A post-secondary degree or diploma in human services or a related discipline.
• Five (5) years of directly related experience in Human Services, plus three (3) years of supervisory experience. Equivalencies may be considered.
• Satisfactory security checks including the Vulnerable Persons Sector Check (from within the last 6 months)
• Standard First Aid with CPR-Level C CPR + AED
• A reliable vehicle, valid driver’s license, vehicle registration, and auto insurance (minimum $2 million).
• Comfort with driving to various locations as required.
• Effective communication and problem-solving skills. Strong analytical, organizational and time management skills.
• Must have a strong commitment to work effectively as a member of a team and be able to build effective working relationships with internal and external stakeholders.
• Flexible schedule to ensure home visits occur as required
• Strong computer/word processing skills

What’s in it for you:

• A chance to work with a talented and engaged team of professionals in an organization with a great reputation that offers tremendous service in the community.
• An opportunity to work with an organization with a great culture, that values and recognizes the humans that work with us and talent they bring to the table.

 

The Salary range for this position is $31.20-$33.10 per hour commensurate with education/ experience. McMan offers an environment supportive of ongoing professional development, temporary comprehensive health benefits, and generous paid time off. Interested applicants should submit applications to careers.edmnorth@mcman.ca noting competition number ALPS-01, no later than 4:30pm on January 27th, 2025.

 

McMan Youth, Family and Community Services is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified candidates. We encourage First Nations, Métis, and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the organization to apply.

We thank all applicants for their interest; however, only those individuals selected for an interview will be contacted.